Confused young woman

Do your customers understand you? It’s a complicated world we live in, and it’s tempting to believe that success comes from doing a better job of mastering that complexity than your competitors. Yet the reality is that merely doing the simple things consistently right will usually put you well ahead of the pack. Marketing is…

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Is your organisation hitting its targets? The recent Study of Australian Leadership survey showed that many Australian organisations are underperforming – their leaders and managers don’t know the basics of business and they are not innovative enough to survive in the global marketplace.  More than 40 per cent of organisations did not meet their performance targets for return on…

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