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Evidence-based coaching Historically, organisational coaching has been something you just had to have faith in. You took it on because someone else recommended it or because you didn’t know what else to try to fix whatever you thought your problem was. While there are some obvious metrics (sales, profit, staff turnover etc.) these typically take…

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Online mentoring

Why your mentoring program needs to go online On the face of it mentoring would seem a quintessentially human activity. It inherently centres on a close, personal relationship between two individuals and it is the quality of that relationship that ultimately determines success or failure. What possible justification could there be for adding technology to…

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Confused young woman

Do your customers understand you? It’s a complicated world we live in, and it’s tempting to believe that success comes from doing a better job of mastering that complexity than your competitors. Yet the reality is that merely doing the simple things consistently right will usually put you well ahead of the pack. Marketing is…

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Bored at training

No more executive day care! What’s the problem with leadership development? At every level in human society leaders matter – and developing the next generation of leaders is crucial to our ongoing success and prosperity. While it is true that some lucky few appear born to lead we know from both academic research and practical…

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Great stories

Five reasons to tell better stories One of the defining challenges for business, and for business leaders, is now “explaining yourself to the Internet”. How do you get people to recognize and appreciate your unique value in the global maelstrom of competing claims and distractions? At an even more basic level, how do you explain…

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